FAQ- Your Guide to Exceptional Workplace
Yes, we offer comprehensive maintenance and support services to ensure your bean-to-cup coffee machines operate smoothly. Our services include: Regular maintenance checks to keep machines in top condition, prompt repair services to minimize downtime, and dedicated customer support for any questions or concerns. Our goal is to provide a hassle-free coffee experience for your workplace.
Absolutely! We understand that every workplace has unique needs. Our team offers personalized consultations to:
Assess your office size and coffee consumption.
Understand your coffee preferences and usage.
Recommend the most suitable bean-to-cup machine options for your team.
We’re here to help you find the perfect coffee solution for your office.
Regular cleaning is essential to ensure optimal performance and coffee quality. We recommend daily cleaning of the milk system and at least weekly cleaning of the brew unit, with a more thorough maintenance check monthly. Our machines come with automated cleaning cycles to simplify this process. Additionally, using the recommended cleaning products will help maintain the machine's longevity and performance.
Installation is straightforward. The machine requires a standard electrical outlet and access to a water supply. Our team will handle the setup and provide training to ensure your staff can operate the machine efficiently. Additionally, we recommend ensuring there is adequate space for the machine and easy access for maintenance.